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Safe money when ordering with us
Receive a slip for exchanges
Customer satisfaction #1 priority
Frequently Asked Questions
How can I contact customer support?
You can reach us at snugfitt10@gmail.com for any questions or concerns. We aim to respond within 24-48 hours.
Do you ship internationally?
Yes, we ship worldwide! International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Do you offer refunds?
Yes, we offer refunds if your return is approved. Once we receive and inspect the item, the refund will be processed to your original payment method within 5-10 business days. Shipping costs are non-refundable.
What should I do if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please email us at snugfitt10@gmail.com within 7 days of receiving it. Include your order number and clear photos of the issue so we can resolve it quickly.
Can I cancel or modify my order after placing it?
We process orders quickly, so cancellations or modifications are only possible within 12 hours of placing the order. Contact us immediately at snugfitt10@gmail.com if you need to make changes.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courierβs tracking page.